Share your feedback about our app



Need to report an issue? Maybe you just have ideas for making the app better? We want to hear from you. 

Example Feedback
"The app crashes when I try to search"
"I don't see any offers on the home page"
"There's a typo on my rewards page"
"Everything worked great, but the app was really slow loading"

  1. 3 votes
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  2. No visual separation between content in a list

    On a Store page, it is very hard to visually separate each coupon. They all look the same. I have to read each coupon in detail to understand its type. Maybe a visual cue/tabs can help break down content further?

    2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  4. My wallet displays two different totals

    From homepage to clicking into wallet, my amount displayed changed

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  5. Offer count on store pages doesn’t add up

    On JCPenney store page I have 148 offers on all, 8 on instore and 147 in online

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  6. instore offer are outclicking like codes

    When I click “get code” on the auto zone instore offer it takes me to the online code interstitial with an empty code

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  7. Merchant coins are wrapping instead carousel

    Merchant coins at the bottom of the home page are wrapping

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why haven’t you brought back the favorites section

    Why haven’t you brought back favorite stores

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  9. Very logo heavy

    For new brands specifically DTC or brands that are more discovery

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  10. In the search category field. Browse by category boxes “click” taking me out of the app.For what store?Where are we going?

    I think you shouldn’t have to leave the app. What if I’m just wanting to see the offer and entertain it and do not use it? Then I have to leave safari and go back to retailmenot and start over. Too many steps. Again I’d focus on being more user friendly you guys. Too many broken links. Make it more user friendly and more people will use it more often. Sadly you have to simplify things these days as well for people who don’t understand things. But it keeps them coming back. Sometimes my preference is to shop by category.…

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  11. Well I’m getting something on the home page now. So you guys are headed in the right direction.So much easier to read!I can see the logos!

    I’m finally seeing content on the home page. Logos look spot on. Brighter and bolder. Feeling it’s more user friendly for sure. But there isn’t a great flow. You’re getting there. A work in progress that’s headed in the right direction.

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  12. “Best in store deals” aren’t populating on my home page

    Opened the app a couple of times today and the in store deals are blank each time

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  14. I’m not feeling like these are easily recognizable logos. They need to look more like the real thing. This is the most bland version of this

    Make the circles look like the square app logo for the stores you’re promoting through retailmenot. They need to look universal and recognizable. Stick with branding and brand recognition. It’s tried and true and works.

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  15. Search box is pretty difficult to tap on

    Looks like the tap target is the hint text only. Also the hint text is very light.

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  16. Trying to buy gift cards through this app to a linked card will show pending charges but never loads.Frustrating.

    I used to LOVE this app. Now it doesn’t seem to work as well.The coupons aren’t being honored.Not even the same ones I used to use.Also,I have GPS on and notifications on but I don’t get them.I have to manually go into the app and search for in store/online coupons/discounts.I REALLY want to buy the gift cards ahead of time.I have tried in the past and pray your guys workout those kinks.I won’t lie I’ve been using Rakuten because the old app started failing so badly.Once they took over I’m blown away! I know you guys don’t want to copy…

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  17. Navigation for webview

    Internal webviews have their own navigation, but the back button on the view also acts as a back button for the web view. Clicking on the back button should take me to the previous app page, not previous web page.

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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